Refund policy

As of September 1st 2022, we are no longer provide refunds.

All merchandise must be clean, unworn, in excellent condition and in its original packaging. Merchandise may not have been worn; shoes may not have been customized, ribbons sewn, or soiled by wearing them at home or taking them for a 'trial spin' in the studio. All returns and exchanges are inspected and approved by the store owner.

*Receipts are required for ALL returns and exchanges*

If your purchase has been made within 14 days and the merchandise has not been worn, tags are attached and/or product is in original packaging, we will either exchange your purchase or give you store credit. We do not offer refunds. Shoes returned without their original box/packaging will be charged a $10 re-boxing fee. If returned merchandise is worn or in used condition, or past the maximum 14-day time period, we will not accept it. 

Return postage is the responsibility of the customer. 

All sales are final on special orders, limited edition products, tights, intimate apparel and clearance items.