Mail Order Pointe Shoes

Here are the steps to Mail Order Pointe Shoes with Empire Dance Shop: 

1.) Download and print out our Foot Tracing Form HERE

2.) Place the end of your heel in the designated box per sheet of the form and trace dancer's foot bearing all weight on each foot while tracing.

3.) Measure (in inches) the length of the foot from the longest toe to the end of the heel, as well as the width of the metatarsals.

Fill out the remainder of the form.

4.) Please scan with a printer scanner as a PDF file and email to 

*Emailed foot tracings MUST be scanned with a physical scanner and saved as a PDF file. Images taken with a phone camera will not be accepted. This is to help prevent image distortion.
We are not responsible for shoes sent in incorrect sizing if directions for the tracings are not followed.
Empire Dance Shop fitters will then evaluate the information we have received and will follow up with a Virtual Fitting before sending the shoes and after the customer receives them to ensure the fit is correct.
***Virtual Fittings are required to ensure proper fits to our standard

Mail Order Returns

14-Days for Exchange or Store Credit - No Refunds

All mailed returns or exchanges need approval and a Return Authorization number from a staff member of Empire Dance Shop. Failure to do so will result in a 20% restocking fee or denied store credit on Manager's discretion. All shoes returned without its original box will be charged a $10 re-boxing fee.

We are not responsible for the return postage of shoes.

Mail-Ordered pointe shoe returns with purchase elsewhere (from another dance store/website) will be charged a 20% restocking fee and the $35 fitting fee per tracing/dancer. This includes shoes ordered via Foot Tracing as well as Virtual Fittings.